Comments on: Fastest Way to Solve TMnet Streamyx Problems

By: blah blah belah black sheep

blah blah belah black sheep — Tue, 10 Jun 2008 07:55:28 +0000

i have already felt numb towards the hopeless tmnet company.. everytime there would be insufficient port to apply streamyx or the port is malfunctioning.. like what others have commented, even if there is something wrong with the streamyx, the hotline 1300 .. ….. does not give you a helping hand. they would proceed with their daily routine by asking the same questions like what Mr Shukri had commented here. in fact, they are wasting our money and time giving all the unnecessary details then my phone bills have already cost an arm and a leg by then.

And even if you were to go to any TM POINT, you have to see the sleepy head, proud, unfriendly, and very very reluctant like kind of services from the so-called commited workers. i would rather ask them to balik tidur instead.. so i dun need to see those poeple who are unwilling to serve you.

You see, TMNET is losing business in all.. if their services still deteriorate and the management has been aggravated since centuries, then say bye bye, many would boycott and use other alternative broadband..so do i…

from a vy vy unsatisfied streamyx user

By: shukri

shukri — Sat, 18 Aug 2007 12:05:48 +0000

I walked in to kedai telekom, collect the ticket and waited for almost 40 minutes then attended by one old guy (looks young because of his wig on) . This stupid guy did was to call the 1 300 ….number and responding to me and said, “See we have this problem of getting the response from the helpline……..” after that Ill never walk in to that TM Point again.

By: shukri

shukri — Sat, 18 Aug 2007 12:02:59 +0000

I have frequent problem with tm net streamyx. I would call them up over the phone ( 1300…..). The problem is they will be asking lots of funny questions including yr contact number, login name, whose account, your account (being paid or still …..) then they will check and start asking yr problem, then again stupid and silly old questions will be asked, yr modem brand, light, splitter and the sort, all this will probabbly kill an hour (part of an hour) or so…. end up they will you a report number….

They promise you to work on yr problem in two days…..it may end up weeks sometime (in my case). No qualified technician has been sent so far there were cases my question could not be answered by them.
Sent them emails, generated standard reply of acknowledge will be sent within a day but the response to my email will take another 3 or 4 weeks….

In all TM net sucks.

By: Yushimurahait

Yushimurahait — Thu, 08 Jun 2006 04:25:00 +0000

Streamyx really Sucks!! I’m facing connection problem for more than 2 weeks already with the error message FUCKin’ 678

What the hell are they doin’ right now I don know, so fuckn’ shit TM net…don know to handle but still doin’ the marketing widely….F?CK !!!

By: Search Engine Guru

Search Engine Guru — Mon, 03 Apr 2006 06:39:55 +0000

I’ve been having slow Streamyx connection for the last few days. Called them 4 days ago and problem is still there. If I go to Kedai Telekom, I dunno if they can do anything about it.

By: oldbiscuit

oldbiscuit — Mon, 03 Apr 2006 00:53:38 +0000

My advice, provide the hotline operator enough info and details of your streamyx problem. Write down your report number and ask the operator if they have a local service number to call for line problem.

I prefer to call TMnet hotline, it take less time to report problem. Write to TMnet customer care always take 1 day to get reply and you still need to get your waiting tiket and wait to be serve in kedai telekom counter (+ your time and money you pay for your parking).

By: aHfUi

aHfUi — Sun, 02 Apr 2006 13:47:32 +0000

I thinks it is better we write dowm our comment on WIKI, and forward it to telecom:-
http://en.wikipedia.org/wiki/TM_Net

And i found that someone try to delete somethings, what we waiting for ?
submit as a editor and add inside @@~

By: Mossie`Ol Chin

Mossie`Ol Chin — Sun, 02 Apr 2006 11:33:24 +0000

so, have you been visiting your kedai telekom?

By: uncleJim

uncleJim — Sun, 02 Apr 2006 10:52:46 +0000

I wouldn’t call having customers to walk in to solve a problem “effective”. Don’t forget the overhead of having to drive, park and queue is much longer than calling, which is why people opted for the latter.