Lost Streamyx Broadband Connection for a Whole Afternoon
Filed in: Tmnet — May 16th, 2007
The TMNET Streamyx Internet connection was down for a whole afternoon yesterday in my hometown, Kluang.
At first, I thought it was my home phone line problem. But later my friend called me and complained that he cannot connect to Internet as well. He felt relieved after found out that he was not alone. (duh!)
In the evening, another friend called and complained the same (when did I become TMNET support?). After found out another friend and me were the same, he felt happy and hung the phone. (ish!)
I SMS another friend and ask him to further confirm the Streamyx connection problem. His reply is positive, Streamyx is down.
So, we could summarize that the TMNET Streamyx connection was down for a whole town in yesterday afternoon. Luckily, it had been fixed around 9pm.
My two cents
As a full-time blogger, Internet connection is very important (even though, the blog make money while I am sleeping). I need to access my emails and blog comments.
While Singaporeans are enjoying 12M broadband connection, please give us a stable service (even it is 12x lower speed). Stop advertising the cheap broadband packages, focus on service quality instead. Please, TMNET.
