Comments on: TMNet Streamyx ADSL Modem Light is Blinking Frequently

By: DigitalProductsCenter.com

DigitalProductsCenter.com — Fri, 05 Dec 2008 03:16:15 +0000

More about lousy Streamyx services.

On 13-11-2007 I posted:

“After I had upgraded to 2Mbps in Aug I no longer have much problems but my pocket is lighter (bigger Streamyx bill).”

Less than six months later (after many had upgraded to 2Mbps, probably to watch silly videos), I experienced a lot of disconnections.

Two months ago I applied to upgrade to 4Mbps. Three weeks (repeat, three weeks) after I applied and numerous calls and visits to Kedai Telekom Kajang, a technician came and tried to upgrade. Since the line was not an optic fibre, sorry, no upgrade.

Then I applied to change from the old 2Mbps package ($188/month) to the new 2Mbps Combo package ($144/month and no fixed line rental). After nothing happened for 4 weeks and more numerous calls (and listening to stupid long recorded messages and waiting), I went to Kedai Telekom Kajang again to tell the same thing again and again like a parrot.

On 26-11-2008, a guy from Telekom called to tell me that my connection was upgraded to 4Mbps (RM160/month).

I went back to Kedai Telekom Kajang. Instead of telling me what had happened, the guy call Telekom Streamyx Center to ask “Kenapa upgrade? Sudah confirm tak boleh upgrade”.

I’m now confused.

By: ame

ame — Thu, 04 Dec 2008 18:27:07 +0000

i subscribed this fu**ing streamyx n facing these pproblems oso.. fyi, my streamyx was ok within for my first week after registration. i’ve done my works, surfing n bla2 happily. however, things changed afterwards. my adsl modem keep blinking1000x nonstop. i wonder, is there any problem wif my modem? no way, this is a new one. so i tried to connect directly cables into socket without using the splitter.problems seems to be solved, even it still blinking for some interval. i asked my friend, n they said that this problem oso happen to them too. with this direct connection, it is a little bit ok than before.

By: ctl022

ctl022 — Sun, 20 Apr 2008 09:29:02 +0000

Add this streamyx account into one of those lousy Streamyx services which include blinking lights for Modems every 5 minutes. If there’s any litigation to go after streamyx for compensation, pls include my account here. All users who are affected by this recursive 5 min disconnection, pls add into this blog. With enough names, lets get the money back.
Meanwhile who knows what is the next alternative? PenangFon is out as limited to aprt. Look like only Celcom, MAxis or Digi if they have one. What else is there now? JaringBB?

By: soh

soh — Sat, 19 Apr 2008 04:57:41 +0000

anyone know why whenever i call or receive phone calls, my internet get disconnected?? i even used a splitter and it still gets disconnected..
i’m using streamyx.. pls reply.. thx..

By: String

String — Sun, 13 Apr 2008 23:57:26 +0000

TM tech team arrrived yesterday only to find out that my internet connections is dead alltogether. no internet at all. error 678. But they proceed to change my modem.. reiger to billion. After a while they found out that DSLAM is faulty (wtf i’ve been telling them for the last couple a month). At about 4.00 pm my internet connections was restored but the blinking adsl light remains…but at random interval, sometimes i can stay online for more than an hour. I kept the modem’s log and while i’m surfing to day there’s no blinking till now…. hope the conditions will get better…I’m off to work.

By: zaifulzin

zaifulzin — Thu, 10 Apr 2008 01:24:05 +0000

DigitalProductsCenter,

>>>>>>>Agree<<<<<<<<<

yeah we should sent our general blogger to parliament …..if selected i would suggest Mr Liew as a Ministry of Energy, Water and Communications …

Vote for Liew CF…….

By: DigitalProductsCenter.com

DigitalProductsCenter.com — Thu, 10 Apr 2008 01:15:47 +0000

What about sending another blogger, our Mr Liew, to Parliment so that we sufferers can be represented too. TM are giving gifts, incentives, etc. to new subscribers. What about those who had subscribed more than 3 years (like me)?

By: String

String — Wed, 09 Apr 2008 12:17:33 +0000

I’ve spoken to Tm’s representatives and they obviously dont know what they’re doing. They followed my suggestion to change the modem. I’m a business administration grads for GOD sake, i dunno sh*t about computers but what the heck, i will drop by the TM office and get the modem on 13th April. I will keep updates on this site, stay tune to my saga….. am i going to end up having a stable yellow light or shoving this crappy streamyx thingy up their ***.

By: DigitalProductsCenter.com

DigitalProductsCenter.com — Wed, 09 Apr 2008 04:11:29 +0000

It is true that TM loves to blame the users. To them “Customers are not always right”.
When I upgraded to Streamyx 2 Mbps I was billed for both 1 Mbps and 2 Mbps for about six months despite my calls/email. I was told that my application form for the upgrade was not done properly. My reply was that the form had clearly indicated an upgrade and that it would no longer be possible to surf at 1 Mbps because I was given a new password. What I didn’t (was tempted) say was that “You are a stupid idiot because nobody would surf at 1 Mbps when I was paying for 2 Mbps!!!”
I do hope that the TM fellows are not going to check my website to get my phone number and call me that my account would be terminated.

By: Young

Young — Wed, 09 Apr 2008 03:15:07 +0000

Well, I think sometimes their DSLAM is falty and yet they put the blame on us.
String, You can brought this matter to MCMC. Sure they will demand TM to solve your problems.

By: String

String — Sun, 06 Apr 2008 14:29:48 +0000

What if i take this matter to NCCC? Need you guyz opinion here? Take legal actions against Tm.net? comment please!!!!

By: String

String — Sun, 06 Apr 2008 14:21:25 +0000

I have the same *stupid* problem with tm. dsl light keep blinking every 5 minutes. I’ve called tm and they sent their technicians and i was told that the line is faulty, so i asked a contractor to change the line (RM100….gone). But the blinking is still there, and it will happened randomly 5 minutes recursively. So i called tm again..and again and again and they seem reluctant to help me..one time i called them..they answered politely but ended my conversation in a hurry (HANG UP ON ME). I think this tm net customer care personel dont know anything and its up to us to figure things out. I took the time to search about SNR, line attenuation, networking and even bought a new router to use DD-WRT. The modem db102 also i did a flash for its chipset with redboot…… BUT STILL THE LIGHT KEPT BLINKING…. AND NOW I TOTALLY GAVE UP AND MY CONCLUSION IS TMNET REALLY SUX

By: LcF

LcF — Tue, 18 Dec 2007 04:56:41 +0000

@hyo rin: you can check your payment status at Telekom or TM Point. OR, you can check online at TM Bill SelfCare

By: hyo rin

hyo rin — Tue, 18 Dec 2007 04:10:20 +0000

hope 2 get the answer as soon as possible…
i need it nooow…

By: hyo rin

hyo rin — Tue, 18 Dec 2007 04:08:28 +0000

hi, can i ask u all smthing..?
hw can i check whether i had paid the intrnt monthly payment or not..
tq…

By: Chaisco

Chaisco — Thu, 22 Nov 2007 09:56:11 +0000

yo…
i actually facing exactly da same problem wif u…
luckily my line is stable at da moment…
i use this opportunity 2 surf da web…hopefully 2 find any forum dat related 2 my problem…
n i was juz searching through google.com…i typed da keyword of this problem…
so “ngam”…it linked me 2 here…
hmm…i found this site not bad…really agreed wif wat u said above…tmnet streamyx really lousy…it’s like dey r cheating our money…v paid our bill (which is so damn expensive) every month…n v get such lousy service…
i have been cursing this TM company every time i c my ADSL LED blinking…dam frustrated…
newayz…thx 4 ur advice…
hopefully u can add me through messenger…perhaps v can b pals…

By: Young

Young — Wed, 21 Nov 2007 11:42:33 +0000

Hi Liew,

I do have this problem early this year. I keep calling them until they came and check.
They change my phone cable and they also change my port.

Since then, no problem already except the Riger modem which I’m going to change soon.

By: azlan a.raof

azlan a.raof — Wed, 14 Nov 2007 13:31:02 +0000

dear Liew,
Actually I have similar problem “blinking streamyx” .I cannot use my streamyx for nearly one month. I made several reports and calls to TM.They only send their technicians after 3 weeks, but fail to solve the problem even they manage to get stable connection. They repair my phone line at a cabinet in my area.They conclude that my modem is rosak,even I have test it in my office and no problem.

The funny thing was, my wife claimed that she was the one who fixed it since I set the modem to be auto login and she manage to use he streamyx after the technician left. heheh . Read my full report in my blog.

for wireless broadband, my friend told me that, if u have a 3G connection in your area than it is advisable to get one, if not just forget it

By: Zaiful Zin

Zaiful Zin — Tue, 13 Nov 2007 14:34:51 +0000

maxis broadband is in limited area why not try celcom brodband its can be access anywhere at cheap price RM68mo but with limited speed

By: Edward Khoo

Edward Khoo — Tue, 13 Nov 2007 14:23:40 +0000

@Niz
Here’s the URL for Maxis Broadband http://www.maxis.com.my/maxisbb/