Comments on: Genting Online Room Booking Failed to Process Credit Card Payment

By: poodle puppies

poodle puppies — Tue, 12 Feb 2008 15:52:53 +0000

that sucks, call them up and do it over the phone.

By: Teoh K H

Teoh K H — Mon, 11 Feb 2008 00:30:56 +0000

I have the same experience as Icalvyn.
No seat for you to book.
Maybe as just few percent are sell cheap.

By: iCalvyn

iCalvyn — Thu, 07 Feb 2008 07:41:56 +0000

Genting always advertise those cheap online booking, but when i do search the room, always show finish or not available, even is a off peak season…

according to them, only few percent of room are sell cheap, and most of them already book by their agent…

By: Cheong Chong Weng

Cheong Chong Weng — Fri, 01 Feb 2008 06:29:15 +0000

Great! We shall look forward to welcoming you and your group at the resort.

We hope you will have a pleasant holiday with us.

Thank you.

By: LcF

LcF — Fri, 01 Feb 2008 06:18:06 +0000

@Cheong Chong Weng: thank you. I made the booking on phone.

By: Cheong Chong Weng

Cheong Chong Weng — Fri, 01 Feb 2008 05:54:30 +0000

Good afternoon LiewCF,

I am from Genting’s World Reservations Centre. I was alerted about your problem with our online reservations system. I shall get my team to check on the issues highlighted.

In the meantime, please let me help you with your reservations. As today is FT day, it’s going to be a long weekend. Please call or sms me at 012-3950270 so that I can help you with your requirements immediately.

Thank you.

Cheong Chong Weng