Comments on: Tune Money’s Tune Card is Lousy!

By: George

George — Mon, 05 Oct 2009 17:22:19 +0000

I have several times where the transaction is pending on the FPX. It sucks man! Maybe the users are getting more and more and the transaction getting busy…

both Maybank and Tunemoney won't take any responsibility as it is their lousy third party FPX services and there's no support etc for FPX. They just kick you around.

By: Glamiva

Glamiva — Thu, 17 Sep 2009 21:43:05 +0000

Dude, hi. I have a tune card (going to terminate it soon, I don't trust a card with none of it's centre on where I live – Sabah). The number you dialled leads to a Malay answering it right? 600 83 7999 is NOT the number, 600 is only for International viewers to call. For us malaysians, call 032 179 7333. Hope this answers your question. =)

By: frust

frust — Thu, 17 Sep 2009 03:10:22 +0000

it IS lousY…I go to juscO to use TUne card..Jusco NOT accePt TUne card..then I Go to guardiAN..THE card CannOT read..I go to LOwyat TO buy LAptop..they said they dont wAnt TUNe cARD..thEN i use CIMB to withdraw mY money ..there ARE 250 balance..when I try to withdraw 200..it saID balance NOT enoUGH..WHat the F???Tune CARd sux…I only use 2x since I appLY 4 TUne card..i use tO BOOking hotel FOr geNting thEN i use IT to booking Air asiA FLight..

By: saif

saif — Fri, 24 Jul 2009 01:57:24 +0000

Saya alami masalah yang sama 4digit paypal code…Sekarang akaun saya sudah verified!!! Ini dia cara hendak dapatkan kod to…the 4 digit PayPal verification code can be retrieved from the transaction history page at http://www.tunemoney.com or by calling our customer service.

By: Matieu

Matieu — Sat, 10 Jan 2009 04:52:53 +0000

Its sad that you have problem with tunemoney.com

But

If you really want to call the 60320928555 from mobile phone?

Try remove the 6 in front because its a country code for Malaysia.

So if you call 03 2092 8555 instead, you should have no problem contacting tunemoney call center anywhere within Malaysia.

I still found tunemoney.com is the best card out there, because its online reload system is pretty handy for me. (no need to go to ATM to reload just like other debit card)

Ah I just reload RM200 just now to make sure, and to my amaze tunemoney work nearly as perfect as I wanted (ok I admit they took 20 minutes or so to update my tunemoney balance huhu)

Regards,
Matieu

P.S. – same goes to every system, if you still new to it, its sometimes feels very frustating. But once you mastered it? you will flying sky high with it

By: FayeIdris

FayeIdris — Sun, 21 Dec 2008 14:00:59 +0000

I use tunemoney since sept 08 and have no problem with them , going shopping, dining or at the petrol pump but i do have something to share…
Last 3 weeks, i did reloaded money via FPX…and worst come to worst..it shows pending at the receipt..but it did deducted from my Maybank2u account.
After quite a few days, i checked my balance in Tunemoney card and the reload money..not reloaded at all…and the worst part is..I managed to call 1 of the cust serv officer..who asked me to give the detail of the transaction..ask me to email…more then 40 times i tried to email them…can;’t get through..
I called them again and again…the same answer…well..let me put this way..they are not PROFESSIONAL enough to handle the situation..not good in public relation..and put blame on the FPX..the server…well guys…it’s suck..i suppose!!!!

By: JesseTeoh

JesseTeoh — Fri, 28 Nov 2008 07:20:27 +0000

Hello,let people have time to improve.As we are also not run first before we walk.

By: InfoHQ.us

InfoHQ.us — Fri, 28 Nov 2008 02:41:33 +0000

Yes, it was a big lie.

There was nothing wrong with Visa.

I called TuneMoney yesterday and a male employee confirmed that the management had been told about the problem (no switch system in operation).

I managed to get some life-saving money at approximately 3:00 PM yesterday.

By: InfoHQ.us

InfoHQ.us — Thu, 27 Nov 2008 00:30:15 +0000

Still “no switch system in operation”.

I’m beginning to believe that it was a big lie made up by TuneMoney because it wouldn’t be possible for Visa to cause the “no switch system in operation” issue because if it is true Visa would disappear from the face iof this planet.

Interesting to note that if you google “tunemoney”, links to LiewCF.com are next to links to TuneMoney.

Liew,

A good exposure for you if more are searching for “tunemoney”. Unfortunately few are searching for it. A sign of TuneMoney’s unpopularity?

By: DigitalProductsCenter.com

DigitalProductsCenter.com — Tue, 25 Nov 2008 04:39:57 +0000

I’m sure many are unhappy with TuneMoney because no transactions could be executed the past 2 days.

Don’t blame TuneMoney because it is a global problem affecting cards issued by Visa (according to TuneMoney).

By: ebay

ebay — Wed, 19 Nov 2008 18:12:42 +0000

Anyone apply etrade? Their new form does not seems to have a visa card… unlike their previous form

By: Kay

Kay — Fri, 14 Nov 2008 18:19:10 +0000

Anyone using Public Bank ING Debit Mastercard Paypass Card?

By: InfoHQ.us

InfoHQ.us — Sun, 09 Nov 2008 15:37:36 +0000

I’m puzzled by all the negative talks about TuneMoney.

I had been enjoying fast fund transfers (PayPal > TuneMoney) – within 48 hours. I admit there are some delays (about 12 hours) in updating the statement – not a pain to me because my weekly transactions are less than 10 and I know how to add and minus debit and credit transactions.

By: JesseTeoh

JesseTeoh — Sat, 08 Nov 2008 14:52:39 +0000

Hi,Modnazy,I face the same problem when I filled the form few month ago.My old i/c number is 7digit only without A infront.So I just type x before my 7digits,then it was done.But I don’t know whether your’s problem is same.When ever I check my balance of the tune card,there always show 0 .But it show the real balance in their website.I hope the boss of this company do something about it to solve the problems which we had discussed here.Work hard to optimise the company’s image,Malaysia boleh,you boleh too.
*Their phone no:03.20928555/8,can be connected .

By: Guyver

Guyver — Fri, 07 Nov 2008 16:24:41 +0000

Hi, i am also using tunecard. i admit, it was extremely frustrating with the waiting here n there and the fact that i cant change my pin number as i like.i ‘d have to stick with the pin they giv me,. plus, when i check my balance in CIMB atm machine, it always state RM 0.00 when i already have money in the account.

By: LcF

LcF — Tue, 21 Oct 2008 18:39:23 +0000

@hanx24: the USD5 charge is pay to PayPal for the withdrawal to your credit/debit card.

By: hanx24

hanx24 — Tue, 21 Oct 2008 16:23:43 +0000

To Lankapo: How you made transfer from paypal to tune card without processing fee? I have done before but the processing fee is US$5.

By: Ainuddin

Ainuddin — Tue, 21 Oct 2008 07:42:34 +0000

I have no problem with TuneMoney. I had regularly transferred funds from my PayPal’s account. Normally I get the money within 3 days. I guess if you talk (if you are in Malaysia) nicely with the guys at TuneMoney, most things would be alright.

By: hadi

hadi — Mon, 20 Oct 2008 14:36:46 +0000

I use tunemoney since june 08 and have no problem with them buying stuff from internet and reload money also have no problem (I use FPX so its cheap and fast). but I never try withdrawing paypal money to local bank so I can’t comment, output only no input. So if you want to buy things online or verified your account with paypal you should try tunemoney sorry to hear your bad experience with them though…

By: JesseTeoh

JesseTeoh — Thu, 25 Sep 2008 14:35:24 +0000

Yes,the service is lousy.I own the card for 4months now,but still haven’t get my pin number.You know what when i email to them.The reply is from the server saying that their email box had load full,no more email can get through it.ha!ha!what a good local company nobody attend to,very sad.I still have some money inside the card,I donot know whether the money is still there or not.