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When Online Prepaid Reload Site Fail
Filed in: Malaysia, Web — October 29th, 2006
My mom starts using iTalk (Malaysia IDD call) recently to make long distance calls to my dad. Using iTalk is much cheaper than standard calls. I usually purchase iTalk reload via Maybank2u online banking. But it failed today.
The payment was successful but when Maybank2u redirected me to Katprepaid — a Malaysia online prepaid reload website — for the iTalk PIN, the Katprepaid website failed to load.
So, I paid for the iTalk but did not get the PIN. 
I checked Katprepaid website. It is operated by Kat Technologies Sdn Bhd and hosted by Emarge System Sdn Bhd. The webserver appears to be down. The conection to HTTP service is failed and returned “Unrecognized HTTP error” [via Alertra].
I called Maybank2U customer support. They can’t help much, they can only file a report on my behave. Today is Sunday, not a working day. I have to wait until tomorrow or the day after tomorrow to have the issue resolved.
Update: I got the PIN before the TM support called me in the afternoon. Previously, I copied the URL of the Katprepaid popup window into notepad. Surprisingly, it did not expired. 
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October 29th, 2006 at 1:10 pm
There you go..Malaysian reliability..tsk tsk
October 29th, 2006 at 1:33 pm
LoL, Emerge huh?
call them to check their servers
October 29th, 2006 at 3:14 pm
Wah…liew… so troublesome….
October 29th, 2006 at 3:56 pm
Something a lil related to the italk. i want to find out why in europe why they can have a 1000 hour call for around 80euros only? According to aunt xD
October 29th, 2006 at 6:50 pm
why not use Skype?
October 29th, 2006 at 7:29 pm
@tm89: that’s because they have competition?
@raja: there are many factors why a 50+ year old couple do not want to use Skype.
October 30th, 2006 at 12:02 pm
huh the anxiety.
one of the fastest way to lose hair
October 30th, 2006 at 6:13 pm
you may consider buy prepaid online here http://www.prepaid2u.com.my
October 30th, 2006 at 6:36 pm
@adar: thanks, but the website doesn’t convince me.
April 15th, 2007 at 11:45 pm
better buy from the website trusted and able to help to check if have any problem