Lost Streamyx Broadband Connection for a Whole Afternoon
Filed in: Tmnet — May 16th, 2007
The TMNET Streamyx Internet connection was down for a whole afternoon yesterday in my hometown, Kluang.
At first, I thought it was my home phone line problem. But later my friend called me and complained that he cannot connect to Internet as well. He felt relieved after found out that he was not alone. (duh!)
In the evening, another friend called and complained the same (when did I become TMNET support?). After found out another friend and me were the same, he felt happy and hung the phone. (ish!)
I SMS another friend and ask him to further confirm the Streamyx connection problem. His reply is positive, Streamyx is down.
So, we could summarize that the TMNET Streamyx connection was down for a whole town in yesterday afternoon. Luckily, it had been fixed around 9pm.
My two cents
As a full-time blogger, Internet connection is very important (even though, the blog make money while I am sleeping). I need to access my emails and blog comments.
While Singaporeans are enjoying 12M broadband connection, please give us a stable service (even it is 12x lower speed). Stop advertising the cheap broadband packages, focus on service quality instead. Please, TMNET.
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May 16th, 2007 at 8:24 am
I will pay 100++ for a stable and unlimited 1MB line rather than paying a little bit cheaper and suffer so many downtime.
May 16th, 2007 at 8:46 am
ur not the only face this prob…
May 16th, 2007 at 10:31 am
i tot i was the only one… i even used dial up to connect! hehehe
May 16th, 2007 at 11:55 am
i was so angry about that… it wasted my money…
May 16th, 2007 at 12:08 pm
Malaysian broadband services are really not reliable and in bad shape. Lack of infrastructure or monopoly?
I’m having a poll on Malaysian broadband services at http://ecommerze.blogspot.com/2007/04/broadband-services-in-malaysia-poll.html
and the current results show 81% of the users rated bad and very bad services. Can these be taken as an indication?
May 16th, 2007 at 1:17 pm
You should read about how one of the hottest global web2.0 company based in KL have to move all their workforce from office to home just because of Internet connection trouble.
Where is the Multimedia Super Corridor??
May 16th, 2007 at 5:03 pm
MSC prolly lying in ruins… it WAS a super corridor at one time.. now it’s like computers gettin outdated in time and eventually die off. I doubt that the direct sea cable would do us any good cos TM is more interested in targeting corporate users… not us home users. Majority corporate probably will enjoy better & stable connection while we all rot with Slowmyx+Screamyx
May 16th, 2007 at 6:45 pm
Maybe, they were diverting all bandwidth to Cyberjaya to prepare for MSC-IAP. Prepare for erratic interruption… (just kidding)
If anyone’s interested, don’t hesitate to read what I wrote about MSC-IAP here:
http://mypajamanation.blogspot.com/2007/05/all-eyes-are-on-msc-iap-10th.html
May 16th, 2007 at 10:48 pm
I am in Johor Bahru and yesterday I lost my connection as well. It start happening around 7pm and I can get an IP but there was no route to anywhere. Got so fed up as I was working halfway and kept trying to establish a connection till I finally gave up at 4am.
This morning around 9am the problem seems to go away but at around 7pm, it starts happening again and I have to keep reconnecting.
It sure makes me wonder if this is a ploy by Stream-My-Ass to make sure our problem happens only after their call center goes home so even when we want to complain, we can’t.
May 17th, 2007 at 2:41 am
Thank god I live in Putrajaya. Though it still have this kind of problem.