Celcom Home, Hop and Away Broadband Plan

Filed in: Malaysia, Tmnet — March 28th, 2008

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Celcom home, hop and away broadband package

While TMNet announced the Streamyx Combo package, Celcom (TMNet’s sister company) also launched the “Home, Hop & Away” plan, which combines Celcom 3G and Streamyx broadband services. With the broadband plan, you can enjoy high speed Internet connectivity at home and when you travel.

What is “Home, Hop & Away” package?

“Home, Hop & Away” package is a combination of Streamyx 1.0Mbps (free ADSL modem) + Celcom Broadband Basic (up to 384kbps). Current promotion price is RM108 per month, which RM48 cheaper than subscribing the 2 services separately.

Package sign up can be done at any Celcom branch or TMPoint in Malaysia. The package is open for existing Streamyx/Celcom subscribers too.

Notes about “Home, Hop & Away” broadband package

  • The minimum subscription period for the package is 18 months. During the minimum subscription period, you are not allowed to terminate or change the package to other Streamyx or Celcom broadband packages.
  • If you are to terminate the Home, Hop & Away subscription before 18 months, you would need to pay RM350 of penalty charge.
  • The SIM card provided is dedicated to Internet services only, no voice or SMS services.
  • Fair Usage Policy at 5GB per month for Celcom Broadband. If you exceed the 5GB allocation, Celcom reserves the right to lower down your bandwidth speed.
  • 3G SIM card modem is NOT included. It costs few hundreds bucks for one.

My two cents

Whenever my Streamyx is down (just happened again few days ago!), I would wish to have wireless broadband connection. The “Home, Hop & Away” package seems attractive to me.

However, at second thought, 3G broadband is less useful for me because I seldom travel around. Plus, the 18 months minimum subscription period and RM380 penalty charge really scared me off.

Any Celcom broadband users there? Please share your experiences.

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27 Responses to “Celcom Home, Hop and Away Broadband Plan”

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  1. #1
    aHfUi Says:

    celcom coverage is better …
    plus no need pay deposit and contra
    it is for normal packages @@
    do u interest @@?
    i am celcom reseller ….

  2. #2
    Affuan Says:

    ha! here comes the reseller. but, RM108 per month is what really scared me off, not the 18 month of what i’d put “wajib bayar”. :D

  3. #3
    Wing Loon Says:

    My colleague applied it yesterday. And, he told me that this promotion is for 013 customers. He is an existing Streamyx and Celcom 019 postpaid customer.

  4. #4
    Calvin Says:

    I miss Streamyx in Malaysia although the service is unreliable, over here in australia, it is so expensive and it is limited to a certain amount of GB per month.

  5. #5
    Shahab Yarmohammadi Says:

    I’m really disappointed about internet providers in Malaysia, the speed is too slow and unreliable.
    after using maxis broadband and celcom broadband, celcom seems to have a vast 3G coverage but the speed still sucks and depends highly on the time and place that you use it.

  6. #6
    Marco Says:

    RM 108 is too expensive for me. Unless you need that to make a living.

  7. #7
    Asmaliana Says:

    I am using digi EDGE, using my motorola Razr V3XX usb modem. No need to buy the expansive 3G pcmcia card meh. Also edge is everywhere even in remote area like Chenderah…Sungai Rambai….Simpang Kerayong…ahhah bet you guys never heard of all that place before but all covered with EDGE.

    And guys for example my razr V3XX also support 3G and 3.5Gees. So if in future Digi want to upgrade their spectrum to 3Gees then i still can use my handphone.

    Although I get only 100kbps to 150kbps with my digi edge, Its just find for me. The monthly bill is RM66/ month flat.

  8. #8
    szehau Says:

    I just back from UK last week. The wireless broadband there cost £15 per month (which is around RM100 per month) with 3 Giga bytes limit and the speed is 7.2Mbps. If compared to Malaysia’s, Malaysia’s broadband is much cheaper but not reliable. The broadband service in UK is excellence but it is expensive for heavy usage.

  9. #9
    jimmy Says:

    If you stay with your family, maybe you can share with your sibling.
    More flexible, and worth.

  10. #10
    gmurali.com Says:

    this package is suitable for traveling lads..i will use it next week.but not the packages but only the wireless packages. seems to be better than maxis,
    and very cheap if compared.
    tips from me…to CELCOM BROADBAND BUYER
    dun ever buy the PCMCIA card from celcom centers…it very expensive…
    u can get for RM180(or somewhere there)..but the celcom centers selling it together with the 3G card(will cost u RM68) is RM 450(the cheapest in LOW YAT surveyed date 30 March 2008)
    that is their tactic to get more profit..
    so be wise…lads in choosing

  11. #11
    Felex Tan Says:

    I am thinking of subscribing one broadband service,but i am not often travel moreover now i am doing full time homebased business,prefer to use streamyx,unless i need to travel whole Malaysia,then i will consider it moreover the price is not that cheap as well,as there is 18 months contract..wow..is long..

  12. #12
    aHfUi Says:

    You can apply the normal packages
    start with RM68 or RM98 @@
    no contract

  13. #13
    iCalvyn Says:

    get 2 line, 1 as backup, this idea not bad, suitable for those heavy usage user

  14. #14
    JD Says:

    I’ve sign up for Celcom “hope,home & Away Broadband Plan”. Streamyx + Celcom

    There are some things not explained during registration.

    Caj Tetap:
    Activation fee RM75
    Installation Fee RM88
    Stamp fee RM10
    Total RM173
    Caj bulanan RM266.48 (prorate last month Mar + April)
    Total 381.55
    Rebate :RM57.93
    Total after rebate 273.55

    I was told by customer service that the RM108 is only valid till 31 Mar. Thereafter, RM138. This was not explained during registration. I terminated my line just now. Reason: Misleading info. Just beware of the ‘hidden’ charge.

  15. #15
    Felex Tan Says:

    I read from some user’s comment from lowyat.net,most of them are not satisfied with the service coz the connection are slow.

  16. #16
    Syahid A. Says:

    If most of the users are not satisfied, I suggest that TM change the name to “Home, Hog and Throw Away” package.

  17. #17
    Felex Tan Says:

    Syahid ,i agree with yout,i can sense that you are not satisfied with them,any bad experience?

  18. #18
    NoorshamHMNoor Says:

    I started using celcom broadband in Feb’08 and haven’t looked back to streamyx since. I’ve checked several times with http://www.auditmypc.com and the broadband has always won.
    So far, it has worked for me since i do some travelling every now and then, and the convenience of logging in the net anywhere I go! Just loved it!

    BTW, I’m using USB Sierra Aircard 875U with the RM98 pkg.

    Hope that helped.

  19. #19
    egokun Says:

    already subcribed to this package.i guess the coverage is better in penang,ipoh & JB compare to klang valley for the celcom broadband.
    streamyx of coz can get around 770kbps+++…
    celcom broadband max i got around 368kbps in KULIM…
    i travel a lot so i guess its ok for me..

    but as JD said, there’s a hidden charges so be careful…
    i guess the package still available although they said its until 31 Mar…
    coz the promotion cm still on tv…

  20. #20
    ZZzzz o0...00 Says:

    Hay szehau when I connect my Celcom broadband I get “your speed is 7.2mb” here In Malaysia.

  21. #21
    abz Says:

    i’m a soho guy n a traveller, considering to use this package but after thoughtful thought, i’ve cancelled my intention. Thanks to u all guys.

    i better stay with my streamyx at my home office and while traveling i normally look for places that provide free wifi. Not only Starbucks and those fancy cafes. Nowadays mamak shops also provide free wifi such as Restoran Ali Topan in Tawau and Restoran D’Mall in Kuantan. Worst case, park your car infront of Starbucks DU or Friendster Cafe at Mutiara D’sara, and u can surf for free.

  22. #22
    as i know Says:

    #6Marco Says:

    March 29th, 2008 at 4:53 pm
    RM 108 is too expensive for me. Unless you need that to make a living.

    If your home is celcom 3G coverage area then not need streamyx

  23. #23
    as i know Says:

    if at the place have many people using the boardband the line will slow down
    if at the place no more people usu the line will fast as you register
    this is same as celcom and streamyx

  24. #24
    Anne Says:

    I’m currently a celcom broadband subscriber. I pay for unlimited rate RM 78 monthly the last time i checked my statemt. All I can say about the services is…it scuks! I’m a non traveller and although my area (Tuaran, Sabah) have 3g connection - I know cuz my bluecube modem flashed blue- the connectivity rate is sooo not what celcom rave about in their ads and billboards. My advice to those who plan to subscribe this broadband: make sure you live in very close vicinity of the 3g area. Stick to streamyx for hardcore downloaders and youtubers. Those who live in rural areas, even though with 2g/3g coverage, don’t subscribe. Not worth your money. I’ve tried it in areas like Felda sahabat Lahad Datu (Sabah). I feel cheated:(

  25. #25
    Anthony Says:

    why my celcom broadband network is so slow!even though with 2g where have the line of broadband

  26. #26
    yklee Says:

    I’ve subscribed Home Hop Away Since March 2008. The fee is RM108 with streamyx and celcom 384. I thought of paying RM108 to the celcom is enough but the tmnet charge me too and even expensive than before. Actually which company should I refer to? Please help.

  27. #27
    Chris Says:

    Anne, are u from tuaran?

    Do they have 3G connection in SUngai Damit Tuaran? Im moving there soon and hope i can still use my celcom broadband there..

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