Free Support for Windows Vista SP1 Installation
Filed in: Microsoft, Windows Vista — March 27th, 2008
For those who encounter problems when upgrade to Windows Vista SP1, here is a good news for you. Microsoft is giving away free support for Windows Vista SP1 issues. The unlimited installation and compatibility support is available at no charge until March 18. 2009.
There are 3 support options: Email, Online Chat and Phone. Currently, email support response time is 1 business day. Online chat waiting time is over 60 minutes(!). The phone support is only available for users who have software assurance agreement, TechNet/MSDN subscrition, or Microsoft Partner Program.
Oh, the free support is for U.S. users only. (duh!)
[via News.com]
Tags: service pack 1, SP1, vista, vista sp1, windows
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March 27th, 2008 at 11:42 pm
I’d just like to say, they’re rubbish…
I’m in the UK, had somebody connect to me for 2 hours last night and still couldnt get SP1 installed… Then they couldnt call me coz i’m in the UK
USELESS!
April 1st, 2008 at 2:02 am
I just thought I’d share with you a solution I came up with to the problem of the black screen after login that some people have had on Vista. A number of people have told me they found it helpful:
http://exploringourmatrix.blogspot.com/2007/12/vista-black-screen-after-login.html
April 24th, 2008 at 4:46 am
I’ll stick with XP SP3 for now, thank you.