Comments on: TMNet Streamyx Combo

By: astroboy

astroboy — Sat, 14 Jun 2008 10:17:47 +0000

I was looking at izzi plan and I think they made a fatal mistake in their marketing strategy by asking customers to pay a lot of $$$ upfront and tie them down to 12 mths etc.

With other broadband service in my area, eg BizSurf, Airzed etc I only have to pay on a monthly basis and cancel as and when I like.

By: all about malaysia

all about malaysia — Wed, 21 May 2008 13:30:48 +0000

i am currently using iZZi
i think it is stable but sometime the speed will drop at night and u will enjoy full speed of 1mbps in the morning. i am using it so far so Good!

By: choo

choo — Wed, 07 May 2008 05:16:57 +0000

can not cancel after u active it

By: I hate streamyx now

I hate streamyx now — Sat, 03 May 2008 06:08:43 +0000

‘Existing Streamyx customers who want to upgrade have to cancel their current Internet account and subscribe the new Combo deal. Unfortunately, they will be required to pay all the activation fees, just like a new subscriber.

Streamyx activation fee = RM75′ —-> From Surf7.net Blog

Damn..i didnt know existing users have to be charged for ungrading to Combo package!! Im using RM88 + RM 26 rental = RM114 upgraded to RM110 package. Now need to pay RM110+RM75 =RM185 for my nxt bill??? Shit!! Can i cancel it?? I just went to upgrade…

By: as i know

as i know — Wed, 23 Apr 2008 08:23:11 +0000

for this package the phone line is no funtion for call in and call out
if u want use the phone then need add rm28 per mth and unlimit call to local phone. call to hp will extra chgs.and 1st bill is have stamp duty for rm10 also

By: YOK

YOK — Fri, 18 Apr 2008 07:37:41 +0000

Hi,i’m from Klang. i have just subscribed to streamyx combo package 512 kbps = RM90/mth on 5 Apr 08 (Sat) but until today 18 Apr 08 (Fri), i still can’t connet to the server. I call them many time, they said that “Telekom Jumper” got problem, so do i still need to pay them the monthly subscribtion fee even i can’t used the service?

By: Sally

Sally — Thu, 10 Apr 2008 02:50:09 +0000

VERY fair indeed alLan (sorry for the typo). Apalagi if you use a Web accelerator.

My phone cabling is fibre optic too, and my kampung is around 7KM from Streamyx….. I don’t know the right name - server? headquarter?

By: allan

allan — Thu, 10 Apr 2008 02:22:17 +0000

thlai & sally,

Yes. if 1kB=8bits, then 50KB x 8 bit = 400kbps! (thanks thlai for pointing out 1KB=8bits, I thought it’s 10bits) As my download speed is always in the range between 45KB/s~50KB/s, I think the speed is quite fair as the package I signed up is only 384kbps.

I never face any connection problem, tt’s really smooth. My area is using optic fibre lines, somewherw near IOI Puchong.

By: Sally

Sally — Thu, 10 Apr 2008 02:12:47 +0000

@Alan,
I think you meant 50KB/s or 50KBps…?
Because if so, then it’s equal to approx. 400Kb/s or 400Kbps.
http://www.SpeedGuide.net/conversion.php

One thing I really wish is hopefully sooner there’ll be wireLESS Streamyx at my kampung - and it must be affordable. Or cheap.

Thanks!

By: thlai

thlai — Wed, 09 Apr 2008 03:03:13 +0000

to Allan,

you are right that the speed is 384kbps, but the same applies to your modem, you are seeing 50kbps, so it is much slower than 384kbps. indeed you are confused with bits and bytes, 1B = 8b, and you are seeing kbps, not kBps. go screw the streamyx official for confusing you.

By: thlai

thlai — Wed, 09 Apr 2008 02:58:58 +0000

just to clarify: i have just subscribed to streamyx combo. the modem is free, no need to return back if we cancel the subscription after minimum subscription period is passed.

but anyway, the modem looks so amateurishly plastic.

By: Mr. Bear

Mr. Bear — Tue, 08 Apr 2008 14:13:57 +0000

Maxis broadband packet lost is up to 100%. average at 75%. That explains why the line is slow and always disconnected. v bad.

Service consultant not reachable.

By: Mr. Bear

Mr. Bear — Mon, 07 Apr 2008 14:49:17 +0000

Bear uses Maxis “Broadband”. Problem is Jaring’s dial up can download 12MB data/hr, Maxis can only do 1MB in 2hr. Youtube does not work now. Ymsg v slow, disconnect frequently. Call Maxis customer service between 8pm-12pm cannot get, but call at 5am, can get. So the lines must be busy with alot of calls to their centers or lack of man power to handle the calls. At 5am, the consultant say mine is connected. Problem is at 5am my modem and computer was off. Bear think got security issue on maxis network too.

Bear think MCMC should give more operator in the telco industry and totally liberalized the market to allow for more ISP, so they can compete to setup infra, offer services to the point of saturation. We want it cheap, we want it fast, we want it unlimited, we want it ubiquitous, everywhere and anywhere.

It is not beneficial to the consumer, by limiting the number of players in the area. Limiting ISP vendor and the whole chain is only benefiting a few vested business interest (Crony?). Bear no happy about it.

Will watch for ymax.

By: allan

allan — Mon, 07 Apr 2008 01:56:25 +0000

I just got that RM60 combo (384kbps package) run on my pc. The speed is good. The download speed is always in the range of 50kb/s. Streamyx official called me in the afternoon yesterday (On Sunday!) and asked me about the speed. I asked them why I only got 50kb/s while the package i signed up is 384kbps? After he clarified to me, then I realised that 384kbps shall mean 384 kilo bits per second, not 384 kilobytes per second. Looking thing like this, 50kb/s actually means 500kbps and it is above 384kbps. Not bad.

I think a lot of streamyx users, including myself, confused with the terminology used and thus blamed streamyx for the ’slow’ spped.

By: Celcom Home, Hop and Away Broadband Plan

Celcom Home, Hop and Away Broadband Plan — Thu, 27 Mar 2008 19:09:49 +0000

[...] TMNet announced the Streamyx Combo package, Celcom (TMNet’s sister company) also launched the “Home, Hop & Away” [...]

By: Victim

Victim — Thu, 27 Mar 2008 02:24:56 +0000

Since tmnet launch 4 MB lines. my current 1 mb line having serious connection problem. can’t view most of the international site. i think they using existing user’s resource and inflastructure for new package….damn tmnut only care for rich people….

By: Ben

Ben — Tue, 25 Mar 2008 09:41:54 +0000

Hi everyone. I think the combo deal is not meant for existing users. It seems to benefit new applicants more. You can view the comparison table at Surf7.net Blog. Remember, it comes with a modem. So the normal price for 1Mbps is RM99/month not RM88/month.

By: Sally

Sally — Mon, 24 Mar 2008 13:33:49 +0000

@trytry,

25) I am a TM Home Prepaid customer, can I subscribe to Streamyx Combo?
NO. Streamyx Combo is only applicable for TM Homeline customers.

- http://202.71.97.48/streamyx_combo/faq.asp

BUT,

21. Streamyx Combo is NOT applicable for Home Prepaid customers. If they wish to subscribe, they need to convert their Home Prepaid to fixed line (TM Homeline).

- http://www.miricommunity.net/viewtopic.php?f=29&t=10394#p73942

By: trytry

trytry — Mon, 24 Mar 2008 02:29:16 +0000

Can someone tell me whether the TM home prepaid user can be subscrib to Streamyx Combo package without voice plan as i maintain my TM Home Prepaid line as for calling charge on it? I’m currently using Maxis broadband service (RM68 / month) in which doesn’t allow peer to peer download service and thinking of switching to Streamyx Combo. Please give ur comment. Thanks!

By: Fadzil

Fadzil — Thu, 20 Mar 2008 17:01:31 +0000

Streamyx… TM…. Same old story. Subscribed on Feb 2008 for Streamys in a box. Self installation. At the beginning everything was good. Second week problems start arrising. Numerous call/complains and till now not rectify. they want me to call their technician! Even the problem is at their side.