PayPal, the most popular online payment service, officially opened its new global operation center in Malaysia and expect to hire up to 500 Malaysians by end-2013.

(L-R) John McCabe, PayPal senior vice president of global operations, Dato’ Mukhriz Tun Dr Mahathir, Deputy Minister (Trade), Ministry of  International Trade and Industry and Rupert Keeley, PayPal’s senior vice president for Asia Pacific. 

PayPal’s new Global Operation Center is located at 1 First Avenue, Dataran Bandar Utama, which is a Multimedia Super corridor (MSC) status building developed to support the growth of high-tech companies in Malaysia.

The new facility offers service and support in English to PayPal’s customers across Asia and provides additional risk and financial services operations for PayPal’s business globally. Further Asian language support will be added in the near future.

With 200 staff already on-site, PayPal plans to hire up to 500 Malaysian employees by end of 2013. If you are interested to work with PayPal, you can apply online for positions at eBay Careers website.

Other global operation centers around the world are: Berlin, Germany; Chandler, U.S.A.; Dublin, Ireland; Omaha, U.S.A.; Shanghai, China; and Sao Paulo, Brazil.

PayPal was first announce Malaysia office in January 2011.

PayPal Opens Global Operation Center in Malaysia (and Hiring Hundreds Malaysians!) is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

A reader asked questions about opening PayPal account in Malaysia and here is my answer.

Question:

Which is more economical and safe, opening account with RHB bank or direct with PayPal? Opening account is free but is there any other payments we have to make? After opening an account with PayPal are we allowed to close it ?

Answer:
You don’t open PayPal account via RHB bank. (I don’t see any link to open PayPal account on RHB website) You can register a free PayPal account directly at http://www.paypal.com/ There is no other payment to make.

Yes, you can close PayPal account if you like.

To close your account:

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My settings.
4. Click Close Account in the Account type section and follow the steps listed.

(quoted from PayPal website)

Got other questions? Ask LiewCF here.

Ask LiewCF: How To Open RHB PayPal Account? is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

As our second customer support center in the Asia Pacific region (the first is in Shanghai, China), the new facility in Malaysia will offer service and support for customers across Southeast Asia as well as provide operational support for PayPal’s global payment service.

With the new PayPal office, PayPal is also hiring in Malaysia. There are now 14 open positions available (mostly responsible for frauds related tasks).

Update: A reader tip me that the PayPal Malaysia is located in First Avenue, Bandar Utama, Petaling Jaya.

No word about the address of PayPal office. Please tip me if you know their address.

Other PayPal customer support center are: Shanghai, China; Chandler, Arizona; Omaha, Nebraska; Dublin, Ireland; and Berlin, Germany.

Too efficient?

Ironically, my PayPal account got limited account access out of sudden at the same day of the announcement! That’s really hurt my feeling now.

I have PayPal account as soon as they start to accept Malaysian application and I use PayPal to receive online revenue and pay for online shopping. I do no evil!

Currently, I am in progress to resolve the issue. I’ll report to you later.

Read my other PayPal related articles.

New PayPal Office in Kuala Lumpur, Malaysia (and Hiring!) is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

Maxis Bhd (Malaysia) is working with PayPal to encourage Malaysians to sign up PayPal account.

What is the difference between a PayPal account and a Maxis-PayPal account?

Quote from Maxis PayPal FAQ:

All existing PayPal account features and benefits are available to a Maxis PayPal account holder. However, a Maxis PayPal account holder enjoys additional incentives in the form of exclusive promotions, discounts, and rebates offered by Maxis, PayPal, and selected PayPal merchants globally.

Click here to signup Maxis PayPal account. Existing PayPal account user can link their account to Maxis. Only Maxis customers can sign up Maxis-PayPal account.

After signing up with Maxis-PayPal, your phone numbers will be listed in your PayPal account (My Account – Profile – Phone Numbers)

My two cents

So far, I only see Maxis-PayPal useful for paying Maxis phone bills and buying movie tickets via Maxis Movies [iTunes link] iPhone app.

The so-called “special deals” are the eBay items. Anyone with PayPal account can shop. Not necessary Maxis-PayPal only.

The Maxis-PayPal account is more like a promotion to get Malaysians sign up PayPal account. Not much additional benefits to existing PayPal account holder.

Maxis-PayPal Allows Malaysians to Link PayPal to Mobile is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

I withdrew the PayPal money at Nov 2, 2009 and received in my Public Bank account at Nov 5, 2009. 4 working days. I withdrew more than RM400, so there is no extra fee.

Surname? Name?

When you are adding bank account to PayPal account, PayPal fixed the “surname” field according to your account information. The “surname” might be your name.

It doesn’t matter. Don’t worry.

Just make sure your full name is there, no matter how they arrange your name. Example: “Surname Name” or “Name Surname”.

A reader also reported that she received PayPal money, even only submitted partial of her full name (missing middle name)!

Read my previous post “How to withdraw PayPal money to any Malaysia bank accounts?“

Yes! Received PayPal Money in Malaysia Bank Account is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

Read on to find out how to do that.

A bit background…

In 2004, PayPal starts to accept Malaysian registrations. No withdrawal options for Malaysians that time.

3 years later, 2007, PayPal allows Malaysians to withdraw PayPal money to their credit card, debit card, or prepaid cards.

2 years later, in the middle of October 2009, PayPal started to support Malaysia Ringgit currency and updated the user policy (paypal login required).

Shortly after, the end of October 2009, PayPal officially allows PayPal money withdrawal to Malaysia bank accounts! A feature that we have waited for 6 years!

What’s the big deal?

Now, Malaysians can send & receive PayPal money in Malaysia Ringgit (MYR) currency, and withdraw PayPal money to local bank accounts!

Meaning, you can sell your stuff online and let PayPal handle the payment transactions, local or International! It truly opens a new door to Malaysia e-commerce business!

Note: Malaysians still cannot top-up their PayPal accounts from their bank accounts.

How to add Malaysia bank account to PayPal?

1. Login your PayPal account. Under “My Account” tab, click “Profile” then click “Add/Edit Bank Account“.
2. At the new page “Add a bank account in Malaysia“. You need to fill in your name, bank name, bank routing code, and your bank account number.

   

   Updated: Don’t need to worry about the fixed “Surname” in the form. Just make sure your full name is included. The name’s arrangement (Surname Name or Name Surname) doesn’t matter. Click here for more information.

   Tip: click on the “Details” link to find out your bank’s routing code

3. After you are done, you will be asked to review the details. Click “Add Bank Account” button if everything is correct.
4. You are done!

How to withdraw PayPal money to Malaysia bank account?

1. In your PayPal account, click on “Withdraw” under “My Account” tab. Then, click “Withdraw to your bank account” link under the options.

   Note: It will take 2-3 business days to process the PayPal to Bank transaction. Withdrawal over RM400 is free of charge. If less than RM400 is withdrawn, PayPal will charge you RM3.00.

2. At the new page “Withdraw funds“, enter the amount in USD you want to withdraw and select the destination bank account.

   

   Tip: Click on the “Currency converter” link to check the current PayPal currency conversation rate.

   Click on “Continue” button to review your withdrawal information.

3. At the next page, make sure everything is correct before you click on the “Submit” button.

   PayPal charge RM15 if the funds are returned because your bank information is incorrect or does not match!

   After you clicked on the “Submit” button. Your withdrawal request is pending to process.

4. Wait 2-3 business day and the PayPal money should be in your selected Malaysia bank account! Cha-ching!

Related books:

• “PayPal For Dummies” listing at Amazon.com
• “Pro PayPal E-Commerce (Expert’s Voice)” listing at Amazon.com

My two cents

PayPal is the most popular and most affordable online merchant service in the world. It is secure and safe.

It is FREE to set up a PayPal account to accept online payment (including credit cards). Fees are applied ONLY when you accept a payment.

Now every Malaysians can do e-commerce business at home, in your pajamas!

Click here to sign up your PayPal account, FREE.

Update: I have received PayPal money in my Malaysia bank account. Click here for more information.

Questions about PayPal? Ask in the comment and I shall reply you.

How to Withdraw PayPal Money to Any Malaysia Bank Accounts? is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

[via imgbit.com]

P.S. You too can create a PayPal donation button on your site and start begging for money

The Homeless who Accepts PayPal Money is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

You’ll find the new language link in the upper right corner of most pages to select your preferred language. Though large part of PayPal site has been translated, there are still some pages that remain in English.

No Bahasa Melayu?

PayPal Malaysia website in Bahasa Indonesia

Though PayPal stated users in Malaysia can choose their local language, which is Bahasa Melayu, but I don’t see the language option in the drop down list. There is only English or Bahasa Indonesia on PayPal Malaysia website (as shown in image above).

Hey, Malaysians do not speak Bahasa Indonesia! Bahasa Indonesia and Bahasa Melayu are 2 different languages! Now I don’t think PayPal really understands Malaysia.

More Information:

• "PayPal For Dummies” listing at Amazon.com
• "Pro PayPal E-Commerce (Expert’s Voice)" listing at Amazon.com

Now PayPal Speaks More Languages is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

As the first step, you need to log in to Tune Money website and register yourself for the card. However, the process of application was quite tedious. I had 3 times time-out during the payment process and finally got through again at the 4^th attempt. Yes, it was very frustrating.

After registering myself, I waited religiously 7 working days for the collection of my card at the local post-office. Yes, it was exactly 7 working days, I was quite surprised at the efficiency. However, the disappointment with their service started not long after that.

Locked account

After activating my card, I somehow got my account locked, and had to wait for new password from them before I could log in again. Unfortunately, it took quite some days to solve my tiny problem. And waiting their customer support reply is the most frustrating thing in the world. They claim to reply you within 2 working days. Sadly, it always takes more than 2 days to reply my mail.

Are they really that busy?

Lost PIN

Then, after your card collection, you need to wait for 21 days for the PIN to reach your house before you can make withdrawal from your card. However, now, I have waited more than 6 weeks and there is still no news of my PIN number.

So, I emailed them again to enquire. My first email was replied after 2.5 days, however that did not answer my question. I was required to give my details so they could check the process of my PIN letter. Until today, it has been about 7 days and there is still no reply from them. Well, I guess they really have to buck up on customer support. Being a debit card company and the customer support they have is really upsetting.

What if you lose your card and you email them and they never reply, and you can’t reach them by phone????

Cannot get through Customer Care Line

So, I called their number, 600 83 7999, sadly, I seriously do not know how to dial this set of numbers, tried with mobile phone and landline, I could not get this number through. So, this means, as long as I do not get my PIN, I will not be able to withdraw my money from the card. Although the transfer of money from Paypal to Tune Card takes only few days, but it is practically useless if you can’t withdraw, unless you are planning to swap all your money on the card.

Now, anyone tell me what I should do? Failed to reach them by email, or phone, Tune Money really got me frustrated.

Guest blogging by Strawroot, who also own a cosmetic blog called “Pretty Beautiful“.

Tune Money’s Tune Card is Lousy! is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.

Image: withdraw paypal funds to credit card

The new feature is great for PayPal members in the countries where previously can send money but had limited ways to receive or withdraw money. Example: Previously, Malaysian PayPal members can only send or receive PayPal funds but no official way to withdraw the funds. Now, they can withdraw their funds to their card.

The new functionality is available in: Argentina, Brazil, Bulgaria, Chile, Cyprus, Estonia, Gibraltar, Iceland, Indonesia, India, Israel, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malaysia, Malta, Philippines, Romania, San Marino, Slovakia, Slovenia, Turkey, UAE, and Uruguay.

Check PayPal Offerings Worldwide for updates.

Withdraw PayPal funds to your card

Before you can withdraw PayPal funds to your card, you need to add a valid debit, credit card or prepaid card to your account.

The PayPal website stated that you can withdraw PayPal funds to both Visa and MasterCard cards but the official blog stated that the new withdrawal function is only available to Visa-branded cards. But I believe MasterCard cards will be supported soon.

Each withdrawal cost $5 USD. Minimum withdrawal amount is $10 USD (check other currency limits). Maximum withdrawal amount per day is $500 USD. The processing time takes 5-7 business days.

My two cents

This is a great news for those “PayPal Limited Functionality Countries” such as Malaysia. We have waited for this for years! Ever since PayPal started accepting Malaysian registrations in 2004, PayPal funds withdrawal was a feature we always asked for.

Malaysians local PayPal funds withdrawal functionality was promised in the Ebay Explained 2006. I am glad that they cashed their promise now.

[hat tip: jimmychin, Wayne Liew, KennyP, Rammel Firdaus, Zaiful Zin, and enches]

Now You Can Withdraw PayPal Money to Debit, Credit Cards is an article from: LiewCF Tech Blog. For more updates, please follow @liewcf on Twitter, join Facebook page and subscribe free newsletter.