Here’s What Maxis Do NOT Tell You about Maxis ONE Plan

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(Image: modesty by Lexie Lannom, on Flickr)

MaxisONE plan is the new Maxis postpaid plan launched on 30 May 2014. The Internet plans offer free calls, free SMS, and flat rate data roaming.

“It is the only internet plan that offers limitless talk and text, an ‘Always On’ internet experience and worry-free roaming.”, say Maxis.

The plan looks great but there are some hidden information you may want to know before subscribing. Read on to know what Maxis not telling you openly.

[box type=”info”]Update: Maxis ONE plan with UNLIMITED Calls and SMS, for Real[/box]

What Maxis tell you

MaxisONE banner

Two MaxisONE plans are available: MaxisONE plan lite (RM78) and MaxisONE plan (RM128).

Maxis ONE plan lite

  • Limitless calls to all Maxis/Hotlink numbers
  • Limitless SMS to all Maxis/Hotlink numbers
  • 1GB monthly data quota
  • No extra charges after data quota
  • One flat rate data roaming in 106 countries (RM38/day)

MaxisONE plan

  • Limitless calls to all networks (including fixed line)
  • Limitless SMS to all networks
  • 2GB monthly data quota
  • Data quota is upgradable up to 6GB for RM30/GB/month
  • No extra charges after data quota
  • One flat rate data roaming in 106 countries (RM38/day)

You can temporary increase data quota with purchase of Data Boost. It is one-time fee and non auto-renewal.

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Maxis offer three smartphones with both MaxisONE plans: Huawei Y530, HTC One M8, Samsung Galaxy S5.

What Maxis do not tell you…

1. Limited Limitless

“Limitless talk and text” means “unlimited call and SMS”, right? Wrong.

Though Maxis uses “limitless” in the postpaid plan, it actually has a FUP (Fair Use Policy) of 3,000 minutes call and 3,000 SMS per month.

Yes, 3000 minutes and 3000 SMS are a lot, still it is not all-you-can-talk/text plan. It is about one and half hour call and 100 SMS per day.

[Tweet “MaxisONE plan is NOT all-you-can-talk/text plan”]

After exceeded the monthly bundle (3000 minutes and 3000 SMS), you will have to pay per use:

  • MaxisONE plan lite: RM0.15 per minute and RM0.10 per SMS (all networks)
  • MaxisONE plan: RM0.10 Maxis/Hotlink call and SMS, RM0.15 other networks call and SMS.

2. ‘Always On’ Internet is not usable

Maxis does not charge you after used up all data quota, but your mobile connection speed will drop to a slow speed. The data speed is so slow that you will pull off all your hair and pay for data boosters.

3. More smartphones with Maxis ONE plan

Besides the already told MaxisONE plan with Huawei Y530 (free), HTC One M8 and Samsung Galaxy S5, Maxis also offer the following smartphones:

  • Sony Xperia Z2
  • Sony Xperia M2
  • Xiaomi Mi3
  • HTC Desire 816
  • HTC Desire 310 (free)
  • Huawei Y330 (free)

All smartphone with MaxisONE plan is tied to 24 month (2 years) contract.

4. Flat rate data roaming with quota

The RM38 per day flat rate data roaming in 106 countries is subject to Fair Usage Policy. Meaning, it has a data quota limit. Do not dream to download movies while you are using data roaming.

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Maxis have not tell what is the data quota limit. I guess it depends on the local telco you are visiting.

Anyhow, if exceeding the unknown fair usage limit, your mobile Internet speed will be very very slow. You can purchase another data roaming pass (RM38) to recover the Internet speed.

You would not be charged for exceeding data roaming quota limit, however.

5. Other charges

Though not sure why you still use these on smartphone, anyway, there are charges for video calls and MMS. 1 minute video call will charge you 15 sen (on-net) or 40 sen (off-net). Each MMS is 25 sen (on-net) and 50 sen (off-net).

MaxisONE plan in details

Here I made a table better showing MaxisONE plan structure:

Maxis ONE plan details

Maxis ONE plan details

Thoughts

When you use the words “FREE” and “Limitless”, I am expecting “free and unlimited”. Yes, I know it would be too good to be true and not practicable in business.

Please do not shout “limitless” when it has limit (FUP).

MaxisONE plan is best for smartphone users who talk and text a lot. If you talk and text less, check out Maxis TalkMore plans. If you consume Internet data more than you call & SMS, use Maxis SurfMore plans.

Take note that MaxisONE plan lite’s free talk and text is only Maxis network. Unless all your family, friends, and customers are on Maxis network, MaxisONE plan lite might give you bill shock.

What do you think about MaxisONE plan? Please comment and Share this with your family and friends.

[box type=”info”]Update: Maxis ONE plan with UNLIMITED Calls and SMS, for Real[/box]